UK Shipping

· We aim to dispatch orders received by 2pm the same day.  Orders received after 2pm will be dispatched the next working day.

· Small to Medium sized orders (Up to about 12 flags) are shipped by Royal mail post.  Larger orders are sent by Courier (Usually DPD).

· Most small orders (Up to 4 flags) will fit through the letterbox.  You don’t need to be in & no signature is required.

· For larger order which wont fit through the letter box, If nobody is available to accept the order, Royal Mail will leave a card with instructions of where to find your order.

· If you have an urgent order and have missed our cut-off point.  Give us a call on 01695 575 812 or contact us on the messenger as we can usually expedite these orders if required.

· We do not dispatch order at weekends or Bank Holidays.  Therefore, any next day service will ship from us on the next working day.  For example, an order placed on Friday night, will ship from us on Monday & arrive with you on Tuesday.

Delivery options at checkout are :

· Royal Mail 2nd class post (Estimated 2-4 days)*                   FREE (Online orders only)

· Royal Mail 1st class post (Estimated 1-3 days)*                    99p

· Royal Mail special Delivery (Next day)                                   £11.99

· Royal Mail Saturday Delivery                                                 £16.99

· International Shipping (Estimated 4-6 dalys)*                        £3.99

Returns

We are confident that you will be totally satisfied with your purchase.  If not, we offer a 30 day no quibble returns policy.  All we ask is that any item is returned to us in saleable condition.

*These delivery times are an estimate.  Please allow up to 1 week UK deliveries & 2 weeks for international deliveries.